Terms of Use

Last updated on May 8, 2023

Please read these Terms of Use ("Terms") carefully as they form a binding agreement between you and Wontum. They outline important information about your rights, remedies, and obligations.

By using our Services, you agree to these Terms. If you do not agree with any part of these Terms, you should not use our Services.

Table of Contents

  1. Accounts
  2. Course Enrollment and Access
  3. Payments, Credits, and Refunds
  4. User Content and Conduct
  5. Rights to User Content
  6. Use of Wontum at Your Own Risk
  7. Our Rights
  8. Subscription Terms
  9. Legal Provisions
  10. Dispute Resolution
  11. Changes to These Terms
  12. Contact Information

1. Accounts

You need an account for most activities on our platform. Please keep your password secure. If you suspect any unauthorized use of your account, contact our Support Team immediately. Users must be of legal age to use online services in their country.

To create an account, you must provide accurate and complete information, including a valid email address. You are responsible for all activities that occur under your account. You cannot transfer your account to others or use someone else’s account without permission.

If you are under the age of consent for online services in your country, a parent or guardian must create an account for you. We reserve the right to terminate any account that violates our rules.

2. Course Enrollment and Access

When you enroll in a course, you receive a license to view the content through our Services. This license does not transfer ownership and cannot be resold. We generally provide lifetime access, but this can be revoked for legal or policy reasons.

Courses are licensed to you for personal, non-commercial use. You may not reproduce, redistribute, or share the content in any form without explicit permission from Wontum.

3. Payments, Credits, and Refunds

You agree to use valid payment methods for purchasing content. We offer a 30-day refund policy for most content purchases. Prices may vary based on location and promotions.

3.1 Pricing

Content prices are determined based on agreements with instructors and our promotions policy. Prices may differ between the website and mobile apps due to platform policies.

3.2 Payments

You agree to pay for content using a valid payment method. If your payment method fails, you must pay the outstanding fees within 30 days. We may disable access to content if payments are not completed.

3.3 Refunds and Credits

If you are not satisfied with your purchase, you can request a refund within 30 days. Refunds may be issued as credits or to the original payment method. We reserve the right to deny refunds in cases of abuse.

4. User Content and Conduct

You are responsible for the content you post on our platform. Your content must comply with our Trust & Safety Guidelines and applicable laws. We may remove content or terminate accounts for violations.

5. Rights to User Content

You retain ownership of content you post, but you grant Wontum a license to use, share, and distribute your content. This includes promoting your content on various platforms and media.

6. Use of Wontum at Your Own Risk

Wontum is a platform for creating and sharing educational content. We do not review all content and cannot guarantee its legality or accuracy. Use our Services at your own risk. Be cautious when sharing personal information with others.

7. Our Rights

Wontum owns the platform and Services, including our website, apps, and content created by our employees. You may not tamper with or misuse our Services.

8. Subscription Terms

Subscription plans provide access to additional content and features. Subscriptions are non-transferable and may be subject to additional terms.

8.1 Subscription Plans

Subscriptions grant you a limited, non-exclusive license to access content during the subscription period. Subscriptions may include interactive sessions, subject to usage limitations.

8.2 Account Management

You can cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. No refunds are provided for partially used periods.

8.3 Free Trials and Renewals

Free trials may be offered and will automatically convert to a paid subscription unless canceled before the trial ends. Subscription fees and renewal terms will be provided during sign-up.

9. Legal Provisions

These Terms are governed by the laws of the relevant jurisdiction, based on your location. Any disputes will be resolved through binding arbitration or small claims court.

10. Dispute Resolution

If you have a dispute with us, please contact our Support Team. If we cannot resolve the issue, you agree to resolve the dispute through binding individual arbitration or small claims court, waiving the right to participate in class actions.

11. Changes to These Terms

We may update these Terms from time to time. If we make significant changes, we will notify you via email or through our Services. Continued use of our Services after changes take effect constitutes acceptance of the new Terms.

12. Contact Information

For any questions or concerns, please contact our Support Team at support@wontum.com or by mail at:

Wontum
Attn: Legal Team
Attn: Privacy/Legal Team
Mullen Avenue

Down’s Barn

MK14 7LJ

Milton Keynes

 

Thank you for using Wontum for your educational needs!