Terms of Use
Last updated on May 8, 2023
Please read these Terms of Use
("Terms") carefully as they form a binding agreement between you and
Wontum. They outline important information about your rights, remedies, and
obligations.
By using our Services, you agree
to these Terms. If you do not agree with any part of these Terms, you should
not use our Services.
Table of Contents
- Accounts
-
Course
Enrollment and Access
-
Payments,
Credits, and Refunds
-
User
Content and Conduct
-
Rights
to User Content
-
Use
of Wontum at Your Own Risk
-
Our
Rights
-
Subscription
Terms
-
Legal
Provisions
-
Dispute
Resolution
-
Changes
to These Terms
-
Contact
Information
1. Accounts
You need an account for most
activities on our platform. Please keep your password secure. If you suspect
any unauthorized use of your account, contact our Support Team immediately.
Users must be of legal age to use online services in their country.
To create an account, you must
provide accurate and complete information, including a valid email address. You
are responsible for all activities that occur under your account. You cannot
transfer your account to others or use someone else’s account without
permission.
If you are under the age of
consent for online services in your country, a parent or guardian must create
an account for you. We reserve the right to terminate any account that violates
our rules.
2. Course Enrollment and
Access
When you enroll in a course, you
receive a license to view the content through our Services. This license does
not transfer ownership and cannot be resold. We generally provide lifetime
access, but this can be revoked for legal or policy reasons.
Courses are licensed to you for
personal, non-commercial use. You may not reproduce, redistribute, or share the
content in any form without explicit permission from Wontum.
3. Payments, Credits, and
Refunds
You agree to use valid payment
methods for purchasing content. We offer a 30-day refund policy for most
content purchases. Prices may vary based on location and promotions.
3.1 Pricing
Content prices are determined
based on agreements with instructors and our promotions policy. Prices may
differ between the website and mobile apps due to platform policies.
3.2 Payments
You agree to pay for content
using a valid payment method. If your payment method fails, you must pay the
outstanding fees within 30 days. We may disable access to content if payments
are not completed.
3.3 Refunds and Credits
If you are not satisfied with
your purchase, you can request a refund within 30 days. Refunds may be issued
as credits or to the original payment method. We reserve the right to deny
refunds in cases of abuse.
4. User Content and Conduct
You are responsible for the
content you post on our platform. Your content must comply with our Trust &
Safety Guidelines and applicable laws. We may remove content or terminate
accounts for violations.
5. Rights to User Content
You retain ownership of content
you post, but you grant Wontum a license to use, share, and distribute your
content. This includes promoting your content on various platforms and media.
6. Use of Wontum at Your Own
Risk
Wontum is a platform for creating
and sharing educational content. We do not review all content and cannot
guarantee its legality or accuracy. Use our Services at your own risk. Be
cautious when sharing personal information with others.
7. Our Rights
Wontum owns the platform and
Services, including our website, apps, and content created by our employees.
You may not tamper with or misuse our Services.
8. Subscription Terms
Subscription plans provide access
to additional content and features. Subscriptions are non-transferable and may
be subject to additional terms.
8.1 Subscription Plans
Subscriptions grant you a
limited, non-exclusive license to access content during the subscription
period. Subscriptions may include interactive sessions, subject to usage
limitations.
8.2 Account Management
You can cancel your subscription
at any time. Cancellation will take effect at the end of the current billing
period. No refunds are provided for partially used periods.
8.3 Free Trials and Renewals
Free trials may be offered and
will automatically convert to a paid subscription unless canceled before the
trial ends. Subscription fees and renewal terms will be provided during
sign-up.
9. Legal Provisions
These Terms are governed by the
laws of the relevant jurisdiction, based on your location. Any disputes will be
resolved through binding arbitration or small claims court.
10. Dispute Resolution
If you have a dispute with us,
please contact our Support Team. If we cannot resolve the issue, you agree to
resolve the dispute through binding individual arbitration or small claims
court, waiving the right to participate in class actions.
11. Changes to These Terms
We may update these Terms from
time to time. If we make significant changes, we will notify you via email or
through our Services. Continued use of our Services after changes take effect
constitutes acceptance of the new Terms.
12. Contact Information
For any questions or concerns,
please contact our Support Team at support@wontum.com or by mail at:
Wontum
Attn: Legal Team
Attn: Privacy/Legal Team
Mullen Avenue
Down’s Barn
MK14 7LJ
Milton Keynes
Thank you for using Wontum for your educational needs!