Privacy Policy

Last updated on July 11, 2024

Thank you for using Wontum. At Wontum (“Wontum”, “we”, “us”), we are committed to protecting your privacy and ensuring you understand how we collect, use, and share your personal information. This Privacy Policy outlines our data practices and your rights regarding your personal data.

Unless otherwise specified, this Privacy Policy applies when you visit or use Wontum websites, mobile applications, APIs, or related services (the “Services”). It also applies to potential customers of our business and enterprise offerings.

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy or any other agreement governing your use of the Services, please do not use the Services.

Table of Contents

  1. Data We Collect
  2. How We Collect Your Data
  3. How We Use Your Data
  4. Data Sharing
  5. Security Measures
  6. Your Rights and Choices
  7. Region-Specific Provisions
  8. Policy Updates & Contact Information

1. Data We Collect

We gather various types of data from you directly, such as information you provide, data on your interaction with our content, and data from third-party platforms you connect with Wontum. We also collect some data automatically, including device information and usage data.

1.1 Data You Provide to Us

The types of personal information we collect depend on how you interact with our Services. Examples include:

  • Account Information: To create an account, you need to provide an email address, password, and account settings. Additional information, such as your name, occupation, government ID, date of birth, phone number, and interests, may be collected when you use certain features.
  • Profile Information: You can choose to provide profile details like a photo, biography, website link, and social media profiles, which will be publicly viewable.
  • Content and Activity: We collect information about the courses and content you access, your progress, interaction with instructors and students, and any content you share or upload.
  • Payment Information: For purchases, we collect data necessary to process payments, such as billing address and payment details. Payment details are handled by third-party payment processors and are not stored by Wontum.
  • Communications: If you contact us for support or provide feedback, we collect your contact information and any other information you provide.

1.2 Data Collected Automatically

When you use our Services, we collect certain data automatically, including:

  • System Data: Information about your device, such as IP address, device type, operating system, browser, and settings.
  • Usage Data: Data about your interactions with the Services, such as pages visited, time spent, and features used.
  • Location Data: Approximate geographic information based on your IP address.

2. How We Collect Your Data

We use various technologies to collect data, including cookies, web beacons, and similar tracking tools.

2.1 Cookies and Tracking Technologies

Cookies are small text files stored on your browser that help us collect data about your activities on our site. They enable us to remember your preferences and enhance your user experience. We also use tracking technologies like web beacons to gather data on email open rates and deliverability.

You can control the use of cookies through your browser settings. Disabling cookies may affect your ability to use some features of our Services.

3. How We Use Your Data

We use your data to provide, improve, and personalize our Services. This includes:

  • Service Delivery: Facilitating your participation in courses, issuing certificates, and providing customer support.
  • Payment Processing: Handling transactions and sending payments to instructors.
  • Communication: Sending administrative messages, updates, promotional content, and responding to your inquiries.
  • Personalization: Customizing your experience, including displaying relevant content and advertisements.
  • Security and Compliance: Protecting our Services, preventing fraud, and complying with legal obligations.

4. Data Sharing

We share your data with third parties under specific circumstances:

  • Instructors and Students: Sharing data with instructors and other students to facilitate interaction and learning.
  • Service Providers: Engaging third-party companies for services like payment processing, data analysis, marketing, and customer support.
  • Affiliates and Partners: Sharing data within our corporate family and with trusted partners to enhance our Services.
  • Legal Requirements: Disclosing data as required by law or to protect our rights and safety.
  • Business Transactions: Sharing data during business transactions such as mergers or acquisitions.

5. Security Measures

We implement appropriate security measures to protect your data from unauthorized access, alteration, and disclosure. While we strive to secure your information, no system can guarantee complete security. Protecting your account credentials is your responsibility.

6. Your Rights and Choices

You have rights regarding your data, including:

  • Access and Update: Accessing and updating your personal data through your account settings.
  • Deletion: Requesting the deletion of your data, subject to certain conditions.
  • Opt-Out: Opting out of promotional communications and certain data collection practices.

To exercise your rights, contact us at privacy@wontum.com. We will respond to your request within 30 days.

7. Region-Specific Provisions

7.1 California Residents

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to access, correct, and delete personal information. To exercise these rights, contact us at privacy@wontum.com.

7.2 European Economic Area (EEA) and UK Residents

Residents of the EEA and UK have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, and restrict processing of personal data. To exercise these rights, contact us at privacy@wontum.com.

7.3 Other Regions

For specific rights and provisions in other regions, please contact us at privacy@wontum.com.

8. Policy Updates & Contact Information

8.1 Modifications to This Privacy Policy

We may update this Privacy Policy periodically. If we make significant changes, we will notify you via email or through our Services. Continued use of our Services after the changes take effect constitutes your acceptance of the revised policy.

8.2 Contact Information

If you have any questions or concerns about this Privacy Policy, please contact our privacy team at privacy@wontum.com or via postal mail at:

Wontum

Attn: Privacy/Legal Team
Mullen Avenue

Down’s Barn

MK14 7LJ

Milton Keynes